Office suite for Microsoft Windows and Apple Mac OS X operating systems.Important Update: Microsoft Office 2019 for Mac has now been released. If you previously owned a copy of Mac Office 2011 or you currently have an Office 365 subscription you can use the following link to locate the local phone number for Global Microsoft's Customer Service Support.Install Interop Assemblies: make sure either Microsoft office installed with. Hi Rosie, For instructions on how to uninstall Mac Office 2016 use this link: How to Uninstall Mac Office.And then remove Office from Mac to Trash. Step 3: Locate Microsoft Office 2011 folder. Step 2: Open Finder > Applications.I created a new Test Profile, and the application appears to work fine. Restarting didn't resolve the issue and it persists when rebooting in safe mode. If you see the User Account.Last week Outlook 2016 for Mac (v16.9) suddenly became unresponsive after downloading a series of new emails.
Re Office 2016 Keep Profile How To Uninstall MacMost of the problems Mac Office users have regard various types of Outlook and Word crashes on Mac especially Outlook 2016 crashing on startup or hanging.Microsoft has already issued fixes for some of these via Microsoft AutoUpdate for Mac so we recommend you run that first by opening any Microsoft Office program, going to the Help Menu at the top of the screen and selecting “Check for Updates”.Likewise, Apple has also issued updates for El Capitan users which you can get by opening the Mac App Store and clicking on the Updates button at the top of the screen. If You Still Haven’t Found A SolutionOne thing you can guarantee with Microsoft software on Apple products is that there will always be glitches and problems, particularly when it comes to a huge office suite like Office. Will Office 2016 Copy Over Office 2011? OneDrive For Business Document Cache Error Outlook Won’t Sync With Outlook.com, iCloud etc Before trying any of these fixes, we also recommend uninstalling any anti-virus software you may be using on your Mac. This article starts with Outlook fixes and then moves on to Word so scroll down if it’s just Word 2016 you’re having problems with.The other important thing to note is that Office 2016 for Mac only works with OS X 10.10 Yosemite or higher – it does not work with OS X 10.9 Mavericks or lower so make sure you are definitely running OS X 10.10 Yosemite, OS X 10.11 El Capitan, macOS Sierra 10.12 or macOS 10.13 High Sierra before proceeding. We’ve attempted to address all of the most common Office 2016 for Mac crashes here but if we’ve missed anything, let us know in the comments and we’ll try to help. Office 2016 for Mac will only prompt you to rebuild the database if it encounters a problem but this doesn’t always work anyway and you risk losing all of your mail if it doesn’t repair properly:The way round this is to create a new Profile in Office 2016 for Mac instead (previously called an “Identity” in Office 2011). However, Microsoft has removed this feature in Office 2016 for Mac claiming Office database rebuilds are now done automatically on Mac. Rebuild Office 2016 For Mac DatabaseIn Office 2011, a common way to fix this was to rebuild the Office 2011 database (also known as creating a new identity). In Outlook 2011, you simply hold down the Option key when launching Outlook to open the Database Utility to create a new Identity (now called “Profiles” in Office 2016). Finally, click the Options button and click Set as DefaultYou can also try this for Office 2011 although it seems less likely to work regarding problems with El Capitan. In the Outlook Profile Manager window, click on the (+) button to give the new profile a name. In the Contents > SharedSupport folder, double-click on Outlook Profile Manager (which was previously called Database Utility in Office 2011). Hold down the CTRL key and then click on Microsoft Outlook to see the contextual menu and select “Show Package Contents” Open your Applications folder and find Microsoft Outlook Select Add Account and then the account type you want – either Exchange or Office 365 to add your email account. Or you can click the Tools tab at the top of Outlook and click on Accounts:The Outlook 2016 account wizard will then start: On the setup page, click Add Account. Here’s how to add a new account or profile in Outlook 2016. You then simply select the Outlook account on your Mac to import and all your data will be transferred automatically. To do this you go back to the new account wizard but instead of clicking Add Account, you click Import instead. For Gmail and other providers, you’ll have to Google for the right details:You then simply import all of your mail from your old account into the new one. If this doesn’t work however, you can enter the details manually for an Outlook account using the details below. Click the “configure automatically” check box at the bottom which will automatically enter the right technical details for your account. Enter your account information and click Add Account. In terminal type: defaults delete com.microsoft.Outlook and press Enter: 3. Search for Terminal on your Mac by going to the spyglass in the top right corner and searching for “Terminal”:2. Don’t worry, this won’t affect Outlook 2011 when you want to go back to it – it will continue to work as normal.1. Outlook 2016 Crashes On StartupIf you find that Outlook keeps crashing when you try to open it or keeps giving you an “Office 365 Active Subscription” error message, the solution is to delete the Outlook 2011 preferences file from your current installation of Outlook on your Mac. This fix will also start syncing Outlook 2016 with Office 365 and you should start to see your calendar and other data synchronizing. If your mail isn’t there, go to File – Import and then browse to your Outlook 2011 PST file. If you were attempting to import an Outlook 2011 PST file before the crash and Outlook prompts you to import again, you can skip it because the PST will already have been imported previously. Relaunch Outlook and you should find it works again. Photoshop mac emulatorIf not, the older version of Microsoft Error Reporter will keep conflicting with Outlook 2016 and make it crash. Update Microsoft Error ReportingIf you’ve just upgraded to Office 2016 on your Mac, you also need to make sure that Microsoft Error Reporting is updated to at least version 2.2.9. The error message will usually be something like:The data contains an exchange 2010 SP1 or older accountError -3253 … Connection to the server failed or was droppedOffice 2016 For Mac only supports Exchange 2010 SP2 or higher – meaning you’ll have to upgrade Exchange if you’re still using Exchange 2010 SPP1 or Exchange 2007. The best advice is to go away and have a cup of tea and leave Outlook to get on with it as it can take a long time. Large PST files, especially those more than a few GB, tend to send Outlook into a tailspin. Outlook Hangs Or Crashes Importing PST FilesThis is unfortunately a recurring problem with Outlook on Mac. However, since no updates are available yet for Office 2016 for Mac, there’s not much you can do until Microsoft issue one.
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